The present general conditions of sale apply to all sales concluded through the website https://animes-figures.com/
The automatic registration systems are considered as proof of the nature and content of the order. Anime Figures® confirms the acceptance of its order to the customer at the e-mail address that the latter will have communicated. The sale will be concluded as soon as Anime Figures® validates the payment of the order, i.e. the date of validation of the payment for the orders paid online by credit card or the date of reception of the payment by check. Anime Figures reserves in any case the right to refuse or cancel any order from a customer with whom there would be a dispute concerning the payment of a previous order.
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of the consultation of the site by the customer remains dependent on the state of the stock at Anime Figures and naturally at the suppliers.
To realize our showcase and our sales catalog, we work with databases, enriched according to the information communicated by our suppliers. This database contains more than a hundred articles, not all of which are stored in our reserves and our offer is then conditioned to the availability of the articles at the suppliers.
Only the definitive rupture of an article at our suppliers involves the suppression of this one of our offer of sale. In the other cases, a new order under a certain time remains possible.
When there is an unavailability on a product ordered, the customer is informed by e-mail or on the invoice of the products sent in the case of an order of several articles.
Deadline for delivery of the order: when placing the order and on the order acknowledgement, a delivery deadline is communicated to customers. It is calculated by adding the availability time of the longest product to the delivery time of the mode of transport selected by the customer.
From the placing of the order, to the shipment of it, the customer has the possibility to cancel his order.
Articles in pre-order: articles to appear are proposed on the site https://animes-figures.com/ in pre-order. This reservation is made with the indication of a release date announced by the publisher at the time of the opening of the reservation phase. This release date can be changed at any time by the publisher who is the only one responsible for the marketing of his product.
In any case, Anime Figures will do its best, as soon as the release date is definitive, to send the articles to the customers who have reserved, up to the stock provided by the publisher for the release day.
The prices indicated in euros are deemed net, excluding shipping costs. This price includes the price of the products, the handling, packaging and storage costs of the products. They can be modified at any time without notice, knowing that the articles will be invoiced on the basis in force at the time of the recording of the order. All orders are invoiced in Euros and payable in Euros. Any customs duties or local taxes are the responsibility of the recipient.
The shipping costs include a contribution to the preparation, packaging and postage costs. Think of grouping all your items on a single order. We will not be able to group two distinct orders and the shipping costs will be charged for each of them.
You have several means of payment offering a maximum of guarantees of safety. You can pay :
- By bank or private card (Visa, Eurocard/Mastercard) either directly on the site, in the payment form proposed during the ordering process (secure entry by SSL encryption), by informing the type of card, the number of your card without space between the digits, the control number (located on the back of your card) as well as the validity date.
- By PayPal payment
You have different payment methods and you can even benefit from payment facilities by credit card.
The payment is made on the secure bank servers of our partners. This implies that no banking information concerning you transits via the site https://animes-figures.com
The payment by credit card is perfectly secured; your order will be registered and validated as soon as the bank accepts the payment.
We deliver to your home or to a relay point. The delivery time includes the preparation time of the parcel to which is added the time of routing. Anime Figures delivers worldwide. The buyer is informed by email of the different stages of the order's follow-up: preparation and delivery. Please note that during holiday periods, the processing time of our customers' orders may be extended to ensure the safety of the package and avoid losses.
The delivery time includes the preparation time and the delivery by our carrier. The announced delivery time of 10 to 20 days is valid as of the reception by the purchaser of the email of the delivery of the order. The delivery time of (announced by the carrier) does not commit Anime Figures to a longer delivery time.
The articles supplied by https://animes-figures.com are new and guaranteed against any defect. They are identical to those of the traditional trade and come from the whole of the publishers and suppliers referred.
If an article is defective or not in conformity, the purchaser has 15 working days, as from the reception of the articles, to ask for an exchange or a refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or holiday, it is extended to the next business day.
The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by all possible accessories, instructions and documentation (in its original cellophane packaging imperatively and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to firstname.lastname@example.org (description and photos attached).
In case of exercising the right of withdrawal, Anime Figures is bound to reimburse the sums paid by the customer, without any costs, except for the return costs. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).
The return shipping costs remain at your charge.
In case of refund, we guarantee that it is made within 14 days or less from the date of receipt of the returned package. No cash on delivery will be accepted, whatever the reason.
The transfer of ownership of the products to the benefit of the purchaser, will be carried out only after complete payment of the price by this last, and this whatever the date of delivery of the aforementioned products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out only after delivery and reception of the said products by the purchaser.
Anime Figures is the producer and owner of all or part of the databases composing the present site. By accessing this website, the customer recognizes that the data composing it are legally protected, and is forbidden to extract, reuse, store, reproduce, represent or keep, directly or indirectly, on any type of support, by any means and in any form whatsoever, all or a substantial part, qualitatively or quantitatively, of the content of the databases appearing on the website he/she accesses.
The descriptions of the products present in the databases of https://animes-figures.com were seized according to the information communicated by the publishers. Anime Figures is not responsible for the content of the works and cannot be held responsible for the buyer. Anime Figures cannot be held responsible in case of force majeure (strike, flood, fire...).
The proposed products answer the law of Hong Kong in force. Anime Figures declines any responsibility if the delivered article does not respect the legislation of the country of delivery (censorship, ban of a title or an author...). Anime Figures is not responsible for the content of the sites on which hypertext links can send back from its own site.
All the clauses appearing in the present general conditions of sale, as well as all the operations of purchase and sale which are referred to there, will be subjected to the law of Hong Kong.
The present general conditions of sale as well as the price lists are expressly approved and accepted by the purchaser, who declares and recognizes to have a perfect knowledge of them, and gives up, of this fact, to prevail itself of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase implying acceptance of the present general conditions of sale.
The present conditions are modifiable at any time without notice by Anime Figures. The general conditions of sale were updated on January 1st, 2020.
THE SALE OF KATNA TO MINORS IS FORBIDDEN AND WILL NOT BE CARRIED OUT